Software support of production restructuring in quality management system of car service enterprise

Authors

  • L. А. Tarandushka CHERKASY STATE TECHNOLOGICAL UNIVERSITY, 18006, Ukraine, Cherkasy, 460 Shevchenko Boulevard
  • N. L. Kostian Cherkasy State Technological University18006, Ukraine, Cherkasy, 460 Shevchenko Boulevard

DOI:

https://doi.org/10.31471/1993-9965-2019-2(47)-48-56

Keywords:

quality management system, restructuring of car service enterprise, database model, ranking.

Abstract

The paper describes automation means of the quality management system’s functions for the purpose of
optimization an autoservice enterprises (AE) activity. Activity of an enterprise can be explored at regional level, within the scope of an independent enterprise or structural unit and at the level of the certain select technological process. There is a relation between the levels. An important task is a modeling of enterprises activity at all levels. This research is performed at the enterprise PJSC “CHERKASSY-AUTO” in Cherkasy (Ukraine). This enterprise is included in “UkrAUTO” corporation. One of directions of an enterprise activity optimization is restructuring. For information support of the restructuring, a database model of the visual area in the UML notation has been created. The database consists of fourteen tables. The complex indicators of quality of services rendered at the enterprise are calculated. The location of the enterprise, quality estimation of completed services and their nomenclature were taken into account. The algorithms of selection optimal organization form of an enterprise are built for the subsystem of management quality system. The algorithms are implemented in visual development environment Delphi 7.0., supporting the concept of object-oriented programming. Technology of using a developed software package is
described step by step. Saving of the results of the survey of AE customers is additionally provided. The modules of Delphi project contain the subprograms, in which are used the method AHP of Saaty and graph theory methods. The results of subsystem approbation indicate the efficiency of developed algorithms. The developed software
complex gives an opportunity to get the forecast of the most frequently performed services, it can function both separately at the car service enterprises, and within the Intelligent Quality Management System (MIS) of AE.

Downloads

Download data is not yet available.

References

Dubeikovskyi, VY 2004, Praktyka funktsyonalnoho modelyrovanyia s AllFusion Process Modeler Hde? Zachem? Kak? [Functional modeling practice with All Fusion Process Modeler 4.1. Where? What for? How?]. Moscow: Dyaloh-myfy. 464 p. (in Russian)

Markov, OD 2008, Stantsyy tekhnycheskoho obsluzhyvanyia avtomobylia [Car maintenance stations]. Kondor. Kyiv. 536 p. (in Russian)

Markov, OD 1998, Orhanizatsiia avto-servisu [Car service organization]. Lviv : Oriiana-Nova, 332 p. (in Ukrainian)

Andrusenko, SI & Buhaichuk, OS 2014, Modeliuvannia biznes-protsesiv pidpryiemstva avtoservisu [Modeling of business processes of a service car company]. Kafedra. Kyiv. 328 p. (in Ukrainian)

Andrusenko, SI & Buhaichuk, OS 2017, Tekhnolohii pidvyshchennia efektyvnosti vyrobnycho-tekhnichnoi bazy pidpryiemstv avtomobilnoho transport [Technologies for improving the efficiency of the production and technical base of road transport enterprises]. Medin-form. Kyiv. 212 p. (in Ukrainian)

Kalashian, AN & Kalianov, HN 2003, Strukturnie modely byznesa: DFD-tekhnolohyy [Structural business models: DFD technology]. Finance and statistics. Moscow. 256 p. (in Russian)

Buhaichuk, OS 2010, Polipshennia diialnosti pidpryiemstv avtoservisu na osnovi optymizatsii vyrobnychykh protsesiv [Improvement of activity of car service enterprises on the basis of optimization of production processes]: dis. … Cand. tech. of sciences: 05.22.20. NTU. Kyiv. 207 p. (in Ukrainian)

Tarandushka, LA & Kostian, NL 2018, Tryrivneva model systemy menedzhmentu yakosti avtoservisnykh pidpryiemstv [Three-tier model of quality management system of car service enterprises]. Proceedings of the IV All-Ukrainian Scientific-Practical Conference "«Novitni shliakhy stvorennia, ekspluatatsii, remontu i servisu avtomobiliv» ["The Newest Ways of Creating, Opera-ting, Repairing and Serving Cars"]. MTU. Mykolaiv. pp. 65-67. (in Ukrainian)

Mateichyk, VP, Tarandushka, LA & Kostian, NL 2018, Optimization of autoservice enterprises activity based on the current state indicators. Systems and means of car transport. Problems of exploitation and diagnostics no.14. pp. 91-99.

Maklakov, SV 2003, Sozdanye ynformatsyonnikh system s All Fusion Modeling Suite [Building Information Systems with All Fusion Modeling Suite]. DYALOG-MYFY. Moscow. 432 p. (in Russian)

Tarandushka, LA & Kostianm, NL 2018, Funktsionalna model vyboru stratehii formy orhanizatsii vyrobnytstva dlia yakisnoho vykonannia posluh na avtoservisnomu pidpryiemstvi [Functional model of selection the strategy form organization of production for the qualitative performance of services at auto service enterprises]. Suchasni tekhnolohii v mashynobuduvanni ta transporti [Modern technologies in mechanical engineering and transport]. vol. 10, no.1. pp. 131-136. (in Ukrainian) file:///D:/Скачування/ctmbt_2018_1_23%20(1).pdf

Tarandushka, LA, Kostian, NL & Tarandushka, ІP. 2016, Avtomatyzatsiia vyboru formy orhanizatsii vyrobnytstva dlia yakisnoho vykonannia posluh na stantsii tekhnichnoho obsluhovuvannia [Automation of the choice of the form production organization for quality performance services at the service station] Proceedings of the International scientific and practical conference: Coll. abstracts of reports. Cherkasy. pp. 357-359. (in Ukrainian)

Saati, T & Kernc, K 1991, Analyty-cheskoe planyrovanye. Orhanyzatsyia system [Analytical planning. System organization]. Radio and Communication. Moscow. 224 p. (in Russian)

Soltus, А, Tarandushka, L, Bilichenko, V & Kostian, N 2018, Formuvannia nomenklatury spozhyvchykh kryteriiv dlia rozrobky modeli orhanizatsii avtoservisnoho vyrobnytstva [Forming of Consumer Criteria Nomenclature for Development of Autoservice Enteprise’s Model]. Visnyk mashynobuduvannia ta transportu [Bulletin of mechanical engineering and transport]. issue 2 (8). pp. 119-126. (in Ukrainian)

Published

2019-12-26

How to Cite

Tarandushka L. А., & Kostian, N. L. . (2019). Software support of production restructuring in quality management system of car service enterprise. Scientific Bulletin of Ivano-Frankivsk National Technical University of Oil and Gas, (2(47), 48-56. https://doi.org/10.31471/1993-9965-2019-2(47)-48-56

Issue

Section

INFORMATION PROGRAMS AND COMPUTER-INTEGRATED TECHNOLOGIES